Shipping policy

What is the estimated dispatch time?
Order get dispatched in 3 working days from our warehouse. Once the order is dispatched, we will send you an email and message with the tracking information.

How many days does it takes for the order to get delivered ?

For Metro Cities- After shipping, it takes 2 business days for the orders to get delivered.For Rest of India- After shipping, it takes 3-4 business days for the orders to get delivered.

The delivery time is guaranteed or estimated ?

The above mentioned delivery time is estimated. In 90% of the cases, order is delivered on time, under normal circumstances. Sometimes, delays happen due to festival, holidays, natural disasters, or carrier delays.

What is your exchanges and return/refund policy?
For exchanges - Our exchange policy lasts for 7 days. We offer one time easy exchanges for size issues within 7 days of delivery. You can mail us at support@nautunkee.com , mentioning your order id and the size issue, our team will help you. 

For Returns - Returns are only possible, if we set you a defective product, incorrect order, damaged product. If this is the case, we are sorry for the inconvenience caused. Just drop in an email at support@nautunkee.com within 24 hrs of receiving your order. Our team will review the case and if it is approved, we will send you the replacement.

I was not available at the time of delivery. What can I do now?
If you are not available during the time of delivery, don't worry as our courier partner will attempt delivery once again within 24-48hrs.